Shipping Policy

Processing Times

All orders are dispatched within 1–2 working days (Monday–Friday, excluding bank holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Delivery Options & Charges


  • Free Delivery – Available on all orders over £50.

  • Royal Mail Tracked 24 – £4.99 for orders under £50.

All parcels are sent via Royal Mail Tracked 24, providing a fast and reliable service with full tracking updates.

Delivery Timeframes

Royal Mail Tracked 24 aims to deliver your parcel the next working day after dispatch. Please note that delivery times may vary during peak periods, strikes, or unforeseen delays.

Missing or Delayed Parcels

If your parcel has not arrived within 5 working days from dispatch, please contact us with your order number so we can look into this for you.

Incorrect Addresses

Please ensure your delivery address is correct at checkout. We cannot be held responsible for orders shipped to incorrectly entered addresses.

Contact Us

If you have any questions regarding shipping, feel free to reach out to us via our contact page or email.